Sharp Seal Notary LLC understands circumstances occasionally arise when we may not meet your expectations or miscommunication may have taken place - as such, we are happy to issue a refund as follows:
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Administrative Notary Certificate error - If our notary has made an error such as misdating your document or failing to stamp, date or sign the notarial certificate, we will offer a prompt correction at no additional charge.

 

Service not Rendered - If we are unable to complete your paid notarial service due to or an unplanned emergency on our part, (sudden illness, personal emergency, auto accident/breakdowns) we will issue a full refund for the specific incomplete notarial act at our discretion. 

Should we error, our liability is limited to the cost of the notarial service paid for only.

​​In the event we are provided with incomplete or incorrect information from you for a service, signers are unable, unwilling to sign, witness(es) you provide are unable, unwilling to sign, ID is invalid, or you change your mind regarding wanting to us to complete the service appointment you booked, or other circumstances, (with less than 24 hours written notice via email,  prior to the scheduled appointment), we kindly request your understanding that no refunds will be offered (including those for Travel Fees).

Additional Travel fees may apply for tolls, ferry charges, parking, mileage, copy, print, fax, scan, our provided witnesses, emergency/rush appointments,  incurred on our part - if so, we will always notify you prior to committing to your appointment.  Should you need to cancel your appointment, we will be happy to refund the Travel Fee if we receive your cancellation request in writing (email at SharpSeal@proton.me -  24 hours prior to your pre-paid appointment time.  Our time, your time & that of all our clients is valuable - this ensures we fairly provide available appointments to everyone.

To request a refund, please:
*  Contact us via email within 24 hours of the service appointment.
*  Provide a detailed explanation of your concern & copies of all relevant documentation.​

We will promptly review your request & respond within 5 business days.  Refunds approved will be returned via the original payment method with 5 to 7 business days & you will be notified once processed.​

At our discretion, our Refund Policy may be amended or changed at any time. ​